One Platform, Infinite Connection

Discover Zoom's integrated collaboration platform, empowering teams with AI-driven solutions for contact centers, business VoIP, and frontline workers.

Team collaborating using Zoom on various devices

Zoom Contact Center & Virtual Agent

An AI-first, omnichannel customer experience solution that unifies communications and uses conversational AI to deliver fast, personalized support.

  • Engage customers across voice, video, chat, email, and SMS
  • Deploy intelligent virtual agents for 24/7 self-service
  • Integrate with leading CRMs and business applications
  • Use AI-powered tools to optimize agent and supervisor performance
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Customer service agent using Zoom Contact Center

Zoom Phone

A feature-rich, cloud-based VoIP phone system for businesses of all sizes, offering secure and reliable communication on any device.

  • Centralized management for users and devices
  • Seamlessly escalate voice calls to Zoom Meetings
  • Extensive global coverage and PSTN connectivity options
  • Integrations with Salesforce, Google, and other essential apps
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Desk with a VoIP phone and a laptop running Zoom Phone

Zoom for Frontline Workers

A purpose-built mobile solution within the Zoom app to connect and empower on-the-go, hands-on teams with communication and work management tools.

  • Simplified shift chat and push-to-talk communication
  • Tools for task allocation and real-time status updates
  • Integrations with Workforce Management (WFM) systems
  • AI Companion for summarizing shifts and smart search
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Frontline worker in a warehouse using a mobile device

Get in Touch

Have questions about Zoom solutions? Our team is ready to help you find the perfect setup for your workspace.