Frequently Asked Questions

Find answers to common questions about our products and services.

Setting up your Philips professional display is simple. Each display comes with a Quick Start Guide. Generally, you will need to attach the stand or wall mount, connect the power cable, and then connect your source device (like a PC or media player) via HDMI or DisplayPort. For specific model instructions, please refer to the user manual on the Philips support website.

Ribbon products typically come with a standard one-year hardware warranty. Extended warranty and support packages, which offer benefits like advanced hardware replacement and 24/7 technical support, are also available. For specific details about the warranty for your product, please contact our sales or support teams.

Yes, we offer support for products even after the warranty period has expired. You can purchase post-warranty support contracts or opt for time-and-materials support for specific issues. Please visit our support portal or contact us to discuss the best option for your needs.

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