We provide a range of value-added services that include

Annual Support Contracts

• For all our products
• Benefit from software upgrades and updates
• Hardware warranty
• On-site support through local partners

Training Services

• Product-specific courses and general technology courses are offered
• Two training centers in the region: Dubai (UAE) and Beirut (Lebanon)
• Customized as well as on-site training facility
• For training schedules, reservations, and course contents please go to the Events section
• For more information, please write to training@fvc.com

Videoconferencing IP/ISDN Gateway Services

• Provide a videoconferencing gateway between the internet and ISDN networks
• Ideal for countries that do not have ISDN, especially Kuwait and Saudi Arabia. Call any ISDN system worldwide
• For more information, please write to bookings@fvc.com

Videoconferencing Bridging Services

• Facilitate three or more locations to meet over videoconferencing
• Support for IP, ISDN and mixed networks
• Support Attended conferences with Operator assistance
• Support Unattended conferences for “do-it-yourself” conferences
• For more information, please write to bookings@fvc.com

Audio Bridging Services (Conference Services)

• Allow multiple parties to meet over regular phones
• Overcome the limitations of the 3-way conference call facility provided in PABX systems
• Support Attended conferences with Operator assistance
• Support Unattended conferences for “do-it-yourself” conferences
• For more information, please write to bookings@fvc.com

Videoconferencing Studio Rental Services

• Rental of our videoconferencing Studio as required
• No investment necessary in purchase of videoconferencing equipment
• Pay per use
• Facility includes various presentation tools
• Facility to record meetings Digitally or on a video cassette
• Studios available for small and large groups
• Available upon request for after-office-hours and weekends as well as holidays
• On-site equipment rental available upon request
• For more information, please write to bookings@fvc.com

Consultancy

Wide range of consultancy services for our full range of solutions